Saffron Tours

Bookings & Bonding

Your bookings are fully bonded & financially protected under the licenses of the parent company, Mark One Travel Ltd. ATOL no.3252 & ABTA no. C3855.

Pricing

The price of your booking is shown on your confirmation invoice. This may change with fluctuations in exchange rates. We reserve the right to pass on any fluctuation of exchange rates, transport costs including the taxes, dues, fuel surcharges or fees chargeable for services such as landing taxes or embarkation or disembarkation fees at ports and airports.

Payment

Bookings can be made with a Deposit/payment. Travel Insurance however will need to be paid in full. The balance of payment due must be received by at least 8 weeks prior to departure if a deposit is paid. If payment is not received by the due date we do reserve the right to cancel the booking and to apply charges. Payment terms vary with different suppliers; Full terms and conditions will be made aware to you at the time of booking.

Payment by cards

There are no surcharges on Switch, Maestro, Solo and Delta cards. We are also happy to accept credit cards. Due to transaction fees of Banks, charges apply as follows:

2%: Visa & MasterCard

3%: American Express, Diners Club and JCB.

If YOU Cancel

Should you have to cancel your travel arrangements, we would need to be notified in writing. The date of cancellation will be the date we receive this notice. Travel Insurance premium will not be refunded and the following cancellation charges.

Cancellation 8 Weeks or more

Loss of deposit & Travel Insurance premium.

Cancellation within 8 Weeks

100% with loss of insurance premium.

Alterations by YOU

Once the booking has been accepted and you wish to make any alterations to the booking details, e.g., date changes we will do all we can to assist you. You will need to notify us in writing. If the alteration is at least 60 days before the departure date a £25.00 administration fee per change per person will be charged. Any alteration made by you less than 60 days before the date of departure, will be treated as a cancellation. Changes of dates are considered a cancellation and rebook and hence incur charges as specified.

If WE Cancel

We will not cancel your travel arrangements after the date when the balance of the booking price is due. Unless we have to do so as a result of the reason referred paragraph, or unless payment is not received by us by the due date. Subject to this we reserve the right to cancel your booking in its absolute discretion on or after the date when payment of the balance of the holiday price becomes due, if not paid. In the event of cancellation for operational reasons: we will inform you as soon as reasonably possible and you will be offered a choice of alternative travel arrangements of comparable standard, if available or a full refund of any money you have paid.

Alterations by US

This is unlikely, but in the event that minor changes have to be made, we reserve the right to do so. Should it be necessary for us to make a material change to your booking, (which we reserves its right in its absolute discretion to do so) we will inform you as soon as reasonably possible.

Travel

Transport by air, land or sea is subject to the terms and conditions of the Principal providing the service some of which limit or exclude liability. Airlines' terms and conditions are often the subject of international agreements.

Force Majure

We accept no responsibility for and shall not be liable in respect of any loss, damage, alterations, delays, or changes arising from circumstances outside its control, i.e., disputes, terrorist activity, natural and nuclear disaster, fire or adverse weather conditions, technical problems with transport, closure or congestion of airport or ports, financial failure of airlines, hotels, villa and apartment owners.

Jurisdiction

This agreement shall be governed by and construed in accordance with the law of England and Wales. Any dispute hereunder shall be subject to the exclusive jurisdiction of the English courts.

Travel Documents

When travel documents are necessary to comply with the requirements of any country to which the relevant holiday relates, then it will be your responsibility to procure them. The carrier has the right to refuse carriage for any person or persons having incorrect documentation, i.e. visas, inoculations, passports etc.